iDogCam - Hard Drive Install Information

iDogCam Hard Drive Install Information

First things first; DON'T BE AFRAID TO CALL 424-229-2146 Ext. 1 with any question! We would rather have multiple 5 – 10 minute calls, than an extended trouble shooting session.

Setting up the Hard Drive

Packaging:

The brown box contains the drive. The Sabrent box contains the HDD docking station.

Unboxing:

Unbox the HDD docking station. Place it on a sturdy flat surface with its rubber feet facing down and its clear lid facing up. Open the lid.
In an effort to reduce possible ESD damage, please remove static from your body by touching a chassis ground, such as the metal from server's rack mount.


Carefully unbox the drive, the ESD wrapper (silver bag the drive is in) has already been opened, so be careful to not drop it.

Installing:

Place the drive flat in the channel of the docking station. The drive's shinny side should be facing up. The drives male SATA connector must be oriented towards the dock's female SATA connecter.


Push the drive into position until you feel a tight connection is made. A "click/lock" may be felt once the connection is made.


Close the clear lid. Connect the power supply and USB cable that came with the docking station.
Power the unit up by pressing the small round button to the "in" position. A solid blue light will appear once it is on.


The completed unit MUST be kept in a horizontal orientation with its rubber feet facing down.


NEVER! Tip, flip, or stack (if multiple units being used) the unit(s) after the drive has been installed!

Please contact iDogCam support with any questions you may have about the following process. Once complete please contact iDogCam support so that we can verify that the drive is connected and operational. Failure to do so may result in cameras failing to record.



Replacing an Existing Hard Drive

Replacing the Drive:


Your replacement drive has been shipped in with the drive already mounted in the housing. To make sure the drive did not become unplugged in transit please open the lid and check the drive connection. "use existing line" If the connection is secure the drive will not move any deeper into the housing



Close the clear lid. Connect the power supply and USB cable that came with the docking station.
Power the unit up by pressing the small round button to the "in" position. A solid blue light will appear once it is on.


Please reach out to iDogCam support at 424-229-2146, ext. 1 to verify that the drive is connected and active.
The completed unit MUST be kept in a horizontal orientation with its rubber feet facing down.


NEVER! Tip, flip, or stack (if multiple units being used) the unit(s) after the drive has been installed!